At Bemical, we are committed to protecting the privacy of our clients and partners. This policy outlines how we handle personal information gathered through our website while fulfilling our mission to lead the way in Zero Waste to Landfill initiatives.

We may collect and process the following data to provide our remediation and waste management services:

• Contact Information: Name, email address, and phone number provided via our enquiry forms.
• Site Data: Information regarding industrial sites, waste streams, or contaminants (such as hydrocarbons or heavy metals) provided for treatability studies.
• Technical Data: IP addresses and browsing patterns to improve our website’s performance and user experience.

Your data is used strictly to:

• Provide technical assessments and remedial method statements.
• Conduct research and development in partnership with our academic and scientific leads.
• Ensure compliance with environmental legislation and statutory notifications to agencies.

• Confidentiality: We do not sell or lease your personal data to third parties.
• Partnerships: Data may be shared with authorized research partners, such as the University of Pretoria (Faculty of Engineering, Built Environment & IT), solely for the purpose of verifying treatment efficacy
• Legal Compliance: We may disclose information if required by South African law or to meet statutory reporting requirements for hazardous waste management.

For any questions regarding this Privacy Policy or our data practices, please contact our head office via the details on our Contact Us page.

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of your data.
• Object to the processing of your data for marketing purposes.